Justin Jackson

An interview with Baptiste Jamin, the co-founder of Crisp. Crisp is affordable, high-quality customer support software.

An interview with Dave Zohrob, co-founder of Chartable podcast analytics

Competing with ChartMogul and Baremetrics, whether you should "go big," and why the market is important

Three French Canadians built a profitable indie SaaS

Becoming a better leader, so that your product can grow and thrive.

"Customer Support may be the most under-appreciated role in SaaS."

We got the whole band together: Helen and Jason join Jon and Justin to talk about what it's really like to work at TransistorHelen, Jason, Jon, Justin, all squeezed into the podcasting closet to make an episode0:55 Jason's first podcast ever1:12 Helen's been on other podcasts: Startups for the Rest of Us, Indie Bites, Indie Worldwide3:06 Should we invest in the "auto publish to YouTube" feature?Tom Webster: why would people listen to podcasts on YouTube?13:32 The best features the ones that feel like "magic" when a customer uses them18:46 The "wait and see" product development philosophy20:15 A new podcast website builder CMS and website designs23:34 Writing a new templating language in Liquid (Shopify)26:23 Our new CLI tool: receiver (built with Go)31:30 Making a few new podcast website themes31:57 Adding language localization for podcast websites (English, French, Spanish)34:30 How we run our weekly team meetings35:44 New podcast website themes are out! (YouTube demo)40:39 For next week: what questions do you have for @jsonpearl and @helenryles?42:16 Patreon shout outsWhat should we talk about next?Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenrylesLeave a review/comment on Podchaser; it's like Reddit, but for podcasts.Email us: support@transistor.fm

Jon and Justin are reunited in the COVID capital of British Columbia

Jon and Justin record one last episode for 2021

Brian talks about why ZipMessage feels different than his other SaaS projects

Justin interviews his daughter about podcast ads, women in podcasting, and how to attract more young listeners.

We answer listener questions about bootstrapping, SaaS, and partnerships

Get inspired to interview customers (with Michele Hansen)

Plus, what's with this summer SaaS slowdown?

Talking about venture capital with guest Spencer Fry (Podia)

What happened at Basecamp? We announce our first full-time team member. And: cost/benefit analysis.

And, evil crypto Teletubbies

Just the weirdness of it

2021 and still no flying cars

A disagreement on Twitter leads to a Skype call