Worst day ever

What happens when your app breaks on a Sunday

On Sunday, we had a service outage. Jon and Justin talk about what happened:
  • TLS / SSL day of horror
  • Sunday morning Justin started getting messages from a few Android users that they couldn’t download episodes.
  • Then, the afternoon hits, and we started getting a flood of tweets, DMs, text messages, and support requests.
  • We talk about how we fixed it, and what we'd like to change for next time.
  • Also: how we're earning 29% of our SaaS revenue. (A channel we didn't expect)

★ Thanks to our sponsors:

  • Clubhouse.io: Clubhouse is the first project management platform for software development that brings everyone together. It's designed for developers, but product folks, marketing, support folks love using it. Get two months free: clubhouse.io/build.
  • Balsamiq.cloud: They make a low-fidelity wireframing tool, specifically geared for non-designers. Get in the zone, and I feel creative right away. Try out their free trial: balsamiq.cloud.

Show notes:

You can reply to this podcast here:

Thanks to our monthly supporters:

★ Support this podcast on Patreon ★

Join our newsletter

Got it. You're on the list!
© 2019 Transistor, Inc.